Tag: Personal Privacy

By Maria Orms | Guest Commentary, Rocky Mountain Voice That’s what my banking portal told me when I tried to send $1,500 through Zelle for a personal transaction. I was below my daily limit. Everything was correct. And yet, my money was blocked. When I called customer service, the interrogation began. The agent asked who I was sending the money to. I said I did not have to disclose that. He insisted Zelle was blocking the payment and could not lift the block unless I answered. After repeated prodding, I reluctantly said it was a personal friend. Next came the question of the purpose of the transaction. Again, I refused. He cited fraud prevention. I confirmed the payment was legitimate, but the questioning continued: “Is this for a loan, an investment, a product, or what?” I fi...